Overview
This course equips professionals with the tools and knowledge to develop, implement, and manage effective KPIs that drive performance and strategic alignment.
Learning Objectives
Understand KPI fundamentals and classifications.
Learn to design SMART KPIs aligned with strategy.
Gain practical tools for monitoring and improving performance.
2-Day Outline
Day 1:
Introduction to KPIs and strategic alignment
Designing effective KPIs
KPI lifecycle and management
Day 2:
Hands-on KPI development workshop
KPI dashboards and reporting
Common challenges and success factors
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